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Title: Plastic Thingamajigs Inc., Case Study Analysis and Intervention
Conflict is natural, it will happen whether we want it to or not. Conflict is inevitable, but the results can be constructive (Caffarella, 1984, pg. 35). One place where conflict occurs is the workplace, which is why it is beneficial for employees to be skilled in conflict management. Employees at all levels who are skilled in conflict resolution bring gifts to their workplace; their skills ...
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Title: Power and Conflict notes
The information is taken from:
- Wilmot and Hocker Interpersonal Conflict (2007, McGraw Hill publishers);
- Bernard Mayer The Dynamics of Conflict Resolution (2000, Jossey Bass publishers).

Power is defined as the ability to get our needs met, in addition to furthering our goals. (Mayer p. 50)
- When people try to meet their needs in the face of opposition, ...
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Title: Plastic Thingamajigs Inc. Paper Notes
Plastic Thingamajigs Inc. Paper Notes

Introduction
Conflict is natural, it will happen whether we want it to or not. Conflict is inevitable, but the results can be constructive (Caffarella, 1984, pg. 35). One place where conflict occurs is the workplace, which is why it is beneficial for employees to be skilled in conflict management. Employees at all levels who are ski...
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Title: Stellman Smart Radio notes
Step 1 Establish a Charter
Did we create a charter that was as clear as the FroliCat example in the book? Please keep it as simple as the one sentence FroliCat example below:
"Create a physical product in the cat toy category that we can launch to the market within about a year through our existing retail sales channel?"
Feedback - Many groups left the charter field either...
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Title: Stellman Smart Radio - Opportunity ID Process
Establish a Charter

We have established a charter. While the text requires only that we create a broad innovation charter, stating the goals and boundaries, but not giving much detail, we went a bit further and provided detail for the project (see attachment file exchange). As we are seeking to develop a new product, albeit, somewhat similar to the functionality of existing pro...
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Title: Stellman Smart Radio - Statement of Work (SOW)
Stellman Smart Radio - Statement of Work (SOW)

Introduction/Background
Touch Sound Integrated Automotive Systems (TSIAS) has been losing market share to competitors for the past two quarters. Increasing entry into the integrated personal automotive experience sector has caused TSIAS to lose nearly 15% of market share to new entrants due to a lack of internal new product d...
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Title: Stellman Smart Radio - Team Rules
Stellman Smart Radio - Team Rules

Section 1: (Rules: expectations for behavior of team members)
- What are the behaviors you expect of yourselves and one another?

o Courage - Each team member needs to have the courage to stand up when an issue arises or a change needs to be made. Each team member should have a voice for the project and must contribute in ord...
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Title: Stellman Smart Radio - Mission Statement
Pre-Project Planning Mission Statement: Stellman Smart Car Radio
Product Description
- A radio that combines GPS, OnStar, iTunes, calling, texting, apps, garage door opener, house door unlock/lock, and home security functionality, to include; breaches and temperature changes with real-time alert monitoring

Benefit Proposition
- Multiple functions in one...
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Title: Stellman Smart Radio - Customer Needs Report
Research Objectives:
Our research objective is to gain a better understanding of the everyday uses of multiple devices, including GPS systems, car radios and home security systems. In discovering how consumers use these devices, we wish to seek out the pros and cons to each device. We surveyed nine consumers, randomly selecting people from each team members 'circle' all from whom are...
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Title: Stellman Smart Radio - Technical Requirements
The average person has a car, car radio, car keys, GPS system, house keys, house security system, mobile phone and countless mobile phone applications. Our Smart Radio considers the many options that a consumer has with each device and allows the consumer to combine resources to make their life easier. The Smart Radio allows the consumer to use one device to control many daily functions without...
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